Recall?

[JD Hog]

Got my notice Saturday and it is going in today.

[Ken Vega]

Originally Posted by JD Hog

Got my notice Saturday and it is going in today.

Can you try and get a picture of this guard they are installing to protect the wires. I am intrigued

[redjay]

I got the recall notice today. It states "DO NOT RIDE YOUR MOTORCYCLE UNTIL THE REPAIR HAS BEEN COMPLETED ".

I guess you have to get someone with a trailer to take it to the dealership.

I sold the Voyager almost a year ago and don't know the address of who bought it.
Will Kawasaki Canada contact that person somehow ?

[smokey]

Originally Posted by redjay

I got the recall notice today. It states "DO NOT RIDE YOUR MOTORCYCLE UNTIL THE REPAIR HAS BEEN COMPLETED ".

I guess you have to get someone with a trailer to take it to the dealership.

I sold the Voyager almost a year ago and don't know the address of who bought it.
Will Kawasaki Canada contact that person somehow ?

Kawasaki would only notify that person if that person registered it with Kawasaki, that is normally done if the warranty is transferred over or the person gets an extended warranty, otherwise it goes to the original registered with Kawasaki owner. Not sure if your local DMV will give you the info as he would have had to do a transfer of ownership through them.

[redjay]

In my opinion Kawasaki Canada should get the current addresses of all owners of the vehicles involved from the DMV and inform them. If Kawasaki is only contacting people who registered the purchase with Kawasaki they are going to miss a lot of bikes needing the recall and inspection.

[skullbagger]

Originally Posted by redjay

In my opinion Kawasaki Canada should get the current addresses of all owners of the vehicles involved from the DMV and inform them. If Kawasaki is only contacting people who registered the purchase with Kawasaki they are going to miss a lot of bikes needing the recall and inspection.

that's right good tinking redjay never thought about that!

[tonik]

Can the DVM give that info out? I don't think in Ohio you can unless you are a cop or government official...or have a court order. Might be time to adjust the laws for recalls that are approved through the proper government agencies.

Got my notice yesterday also. I will get around to it, I fixed mine when I got the bike.

[JD Hog]

Originally Posted by Ken Vega

Can you try and get a picture of this guard they are installing to protect the wires. I am intrigued

I don't know when they will get to this but here are some pics from the instructions posted on another forum:
http://www-odi.nhtsa.dot.gov/acms/cs...5V550-5662.pdf

[smokey]

Of course that said, the onus should also be on the current owner to be aware of recalls, I know I was when I purchased a used 750 sabre that had the cam issues because I asked the dealers and also made inquires every now and then of other owners with the same bike, Ma Kaw should be proactive but how do you do that for a bike that may have changed hands many many times? I think most current owners will get the info via word of mouth and if they are smart, go check with the dealer, I know I did on this recall and I have not had any recall notice as yet.

[redjay]

Someone might be lucky enough to get "word of mouth" of a recall but it should be on Kawasakis dime to make sure everyone with a product of theirs is informed of a recall.
The only way to do that is to get the DMV to tell you who has a vehicle involved in the recall.

[Myklops]

I took mine in this past Saturday for an oil change and the recall, and my dealer had to inspect it before ordering parts. And if it fails, they can't release the bike back to the customer until it's fixed. Needless to say, my bike failed the inspection, and I'm without wheels until this Friday. Apparently Kawasaki has to mine the ore to make the parts before they ship them to my dealer; I was pretty upset with my dealer when they just plopped this BS in my lap about not releasing the bike until it's done. One would think that the dealer I bought the bike from would at least show some empathy about my situation, maybe offer a loaner program for such instances? Nope! Not a one. If this is the usual story for how Kawasaki and their dealer network take care of their customers, consider me a new Road Glide Special owner come spring. I'll pay extra if it means a better product and a better dealer experience.

[tonik]

Originally Posted by Myklops

I took mine in this past Saturday for an oil change and the recall, and my dealer had to inspect it before ordering parts. And if it fails, they can't release the bike back to the customer until it's fixed. Needless to say, my bike failed the inspection, and I'm without wheels until this Friday. Apparently Kawasaki has to mine the ore to make the parts before they ship them to my dealer; I was pretty upset with my dealer when they just plopped this BS in my lap about not releasing the bike until it's done. One would think that the dealer I bought the bike from would at least show some empathy about my situation, maybe offer a loaner program for such instances? Nope! Not a one. If this is the usual story for how Kawasaki and their dealer network take care of their customers, consider me a new Road Glide Special owner come spring. I'll pay extra if it means a better product and a better dealer experience.

If they do that to me I will call the cops, and a lawyer. It's your bike, they have no legal right to keep it as long as you don't owe them any money.

[redjay]

So if the bike set on fire because of the recall issue would you sue Kawasaki because they gave you your bike back ?

[tonik]

Nope, it was my choice. But I would claim it on my insurance.

Edit: However, that failure causing a fire without a fuse blowing would be total BS.

[redjay]

I think your insurance company might not pay out if they found out you had received a recall notice telling you not to ride the motorcycle and you chose to ignore the warning ?