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01-04-2012, 02:38 PM | #31 | |
Member
Join Date: Nov 2008
Location: Goodyear AZ
Posts: 331
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Quote:
When I go to a parts counter and they can't even figure out what part number I need, there is a serious problem. And it seems prevelant. Some of the independant shops do pretty well, but the nearest Kawa dealer that seems to know what they are doing and actually gave me a decent customer experience is 45 miles and 3 other dealerships away. Login or Register to Remove Ads |
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01-04-2012, 04:01 PM | #32 |
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Join Date: Sep 2007
Location: Where it doesn't snow...ever!
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The dealership I bought my Nomad from closed its doors about a year and a half later. In fact the 3 dealerships owned by the same outfit all closed up. There are 2 Kawasaki dealers in the South East Valley, which has a population of over 1 million people and includes Mesa, Chandler, Gilbert, Tempe, Apache Junction and Ahwatukee (an isolated part of Phoenix).
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Scott "Cactusjack" Hanks VBA #00105 H.O.G. #4250060 2011 H-D Ultra Limited 103ci :: 2011 HD Electra Glide Ultra Limited w/Stage 1 :: Rallies: Mesquite '08|Custer '09|Cortez '10|Crescent City '11|Kanab '12|Antlers '12|Estes Park '13|Antlers '13|Orofino '14|The Dalles '17 |
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01-04-2012, 05:20 PM | #33 |
Member
Join Date: Nov 2008
Location: Goodyear AZ
Posts: 331
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CJ: Its too bad you live so far out in the boonies away from civilization. :)
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01-04-2012, 06:00 PM | #34 |
Mega-Contributor
Join Date: Sep 2007
Location: Where it doesn't snow...ever!
Posts: 21,926
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Nah, I've got 3 HD dealers within about 20 miles of my place. I'm good to go.
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Scott "Cactusjack" Hanks VBA #00105 H.O.G. #4250060 2011 H-D Ultra Limited 103ci :: 2011 HD Electra Glide Ultra Limited w/Stage 1 :: Rallies: Mesquite '08|Custer '09|Cortez '10|Crescent City '11|Kanab '12|Antlers '12|Estes Park '13|Antlers '13|Orofino '14|The Dalles '17 |
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01-04-2012, 07:48 PM | #35 |
Join Date: Sep 2010
Location: Maryville, Tn
Posts: 2,656
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Got to keep them running
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(NomadTom69)Tom Green Previous bikes - 2004 BMW R1200 CLC 2006 Nomad 1600 Black -1985 BMW K100 RT VBA #001609 Viet-Nam Vet 71-72 Maryville , Tn. Maggie Valley '11-Townsend '12-Estes Park '13- Copperhead fall rally "13- Elkins WV '14- Eureka Springs ' 15- Helen Ga. SE Rally '16 Login or Register to Remove Ads |
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01-11-2012, 04:38 PM | #36 |
Member
Join Date: Feb 2010
Location: Watkinsville, GA
Posts: 186
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I bought my 900LT and my 06 Nomad from Top Gear, when I bought the 900 in 06 they had a good staff and doing a great business. About 2 yrs ago they moved to new location and from that day they started going down hill losing employees and customers constantly. Customer service for the past two years was non existant. I hate to see anyone go out of business but it has been evident for a while.
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01-11-2012, 05:09 PM | #37 |
Member
Join Date: Feb 2010
Location: Watkinsville, GA
Posts: 186
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I bought my 900LT and my 06 Nomad from Top Gear, when I bought the 900 in 06 they had a good staff and doing a great business. About 2 yrs ago they moved to new location and from that day they started going down hill losing employees and customers constantly. Customer service for the past two years was non existant. I hate to see anyone go out of business but it has been evident for a while.
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01-11-2012, 07:26 PM | #38 |
Join Date: Jul 2007
Location: Peoples Republic of New York State
Posts: 15,154
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There is an echo in here again.
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Tim "TC" Conley VBA #9 2011 Victory Kingpin mine 2013 Victory Boardwalk -hers [LEFT][COLOR=#000000] [SIZE=4] |
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01-12-2012, 09:08 AM | #39 |
Sr. Member
Join Date: Sep 2007
Location: Michigan
Posts: 1,595
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No, you're just getting old and seeing double.
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Dan K Member #100 2009 ST1300: Performance exceeding even Victory riders' boasts. |
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01-12-2012, 09:09 AM | #40 |
Sr. Member
Join Date: Sep 2007
Location: Michigan
Posts: 1,595
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No, you're just getting old and seeing double.
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Dan K Member #100 2009 ST1300: Performance exceeding even Victory riders' boasts. |
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01-12-2012, 09:58 AM | #41 |
Advanced Member
Join Date: Jul 2009
Location: Athens, GA
Posts: 528
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Yep, Cycle World guys next door to Top Gear, gave me some insights into some of the problems that caused their financial demise. No echo here, just hearing voices.
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Mike Bryant "CarolinaKid" 2007 Candy Red/Titanium Nomad VBA # 1203 AMA # 1088875 VROC # 30589 Patriot Guard |
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01-12-2012, 11:32 AM | #42 |
Sr. Contributor
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Too dam funny Dan!!
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I love my Victory Cross Country Tour 106. Smells like Victory! Ultra's are Limited There are two types of Harley riders. Those that trailer them and those that push them. The most Interesting Man in the World "Find the things in life you don't do well and don't do those things" Member # 0005 |
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01-12-2012, 12:01 PM | #43 |
Join Date: Jul 2007
Location: Peoples Republic of New York State
Posts: 15,154
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Lets not encourage the childish behavior of some of the members Brad.
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Tim "TC" Conley VBA #9 2011 Victory Kingpin mine 2013 Victory Boardwalk -hers [LEFT][COLOR=#000000] [SIZE=4] |
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01-18-2012, 05:53 PM | #44 | |
Jr. Member
Join Date: Oct 2011
Posts: 22
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The key is differeniation!
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When I first bought a bike, I went to the Harley dealership and said: "I want to buy a Sportster". Thier response was not why I wanted a Sportster but rather here's what you want! Arrogant??? Did same thing in another state, 400 miles away; same response. If they would have taken the time to ask why and tried to understand a little about my intentions they might have made a sale. In three years now on my 2nd Kawasaki. |
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01-18-2012, 06:03 PM | #45 | |
Sr. Contributor
Join Date: Nov 2007
Location: Way East Valley
Posts: 12,017
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Quote:
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Ponch VBA 0019 VROC 8109-R BMWMOA 162849 BMWRA 41335 BMW: When you care enough to ride the very best. My Motorrad Blog My Motorrad YouTube 2009 BMW R1200RT Previous bikes:2007 Nomad | 2001 Vulcan 800 Classic | 1984 GPz750 | 1978 KZ1000A2 Rallies: Custer '09|Prairie Du Chien '10|Crescent City '11 |
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