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10-14-2011, 04:40 PM | #1 |
Join Date: Jan 2009
Location: Psychiatric Ward FL
Posts: 3,429
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Kuryakyn Steps UP
I have Kury's switchblade highway pegs, and for a couple of years now they have been nonfunctional.
Last weekend I was at Easy Eddie's in NC for their aniversary. They had vendors so I talked the Kury guy into looking at them. Long story short, he replaced them on the spot. He walked out to his truck got his tools and did the job. I'm happy MT
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10-14-2011, 04:47 PM | #2 |
Join Date: Jul 2007
Location: Peoples Republic of New York State
Posts: 15,154
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What made them non functional. Was it something you did or a defect in the pegs?
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Tim "TC" Conley VBA #9 2011 Victory Kingpin mine 2013 Victory Boardwalk -hers [LEFT][COLOR=#000000] [SIZE=4] |
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10-14-2011, 05:24 PM | #3 |
Join Date: May 2011
Location: Dover, DE
Posts: 1,856
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Great news! Congratulations.
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Gene Chestnut Dover, DE USAF 1968-1995 VBA#01761 2007 Nomad 1600 Black and Titanium |
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10-14-2011, 07:59 PM | #4 |
Join Date: Mar 2009
Location: Greeley, Colorado
Posts: 6,772
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Very cool! I like to hear about companies who make things right!
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Jared
VBA #1051 (Former President) |
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10-15-2011, 09:23 AM | #6 |
Join Date: Jan 2009
Location: Fairview Heights, IL (StLouis)
Posts: 1,601
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I love seeing true customer service. The willingness to go an extra mile.
See, not all us factory reps are bad ;) |
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10-15-2011, 09:26 AM | #7 |
Sr. Contributor
Join Date: Apr 2008
Location: Tamworth New Hampster 06 1600
Posts: 12,484
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Huh? How can foot pegs be non functional?
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06 1600 Nomad Just call me Mac molon labe come and get it |
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10-15-2011, 10:25 AM | #8 |
Join Date: Jul 2007
Location: Peoples Republic of New York State
Posts: 15,154
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He said they were switch blade pegs. I think they have a little piece that pivots out from under them to rest your feet on.
My guess is they stopped pivoting or never pivoted to begin with or got so dirty they wouldn't pivot or they rusted shut or .............................
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Tim "TC" Conley VBA #9 2011 Victory Kingpin mine 2013 Victory Boardwalk -hers [LEFT][COLOR=#000000] [SIZE=4] |
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10-15-2011, 05:05 PM | #9 |
Join Date: Jan 2009
Location: Fairview Heights, IL (StLouis)
Posts: 1,601
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10-17-2011, 12:53 PM | #10 |
Join Date: Jan 2009
Location: Psychiatric Ward FL
Posts: 3,429
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The heel supports wouldn't flip. They were taken apart and cleaned, nut would eith flop open anytime, or not open period. The rep tried taking on apart and couldn't figure it out. They were going to the factory engineers to see what the problem is.
http://www.kuryakyn.com/Products/623/Switchblade-Pegs Take a look Mac, if you've never seen them before. I would highly recommend them, they're much more comfortable than plain pegs. MT
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10-17-2011, 12:58 PM | #11 |
Top Contributor
Join Date: Aug 2011
Location: North Wilkesboro, NC
Posts: 6,289
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I just lost an eBay auction for a set of those with the multi adjustable brackets (can't think of the name of the brackets). The auction winner got them for less than 80 bucks. I gotta get faster on the bid button. :)
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