Post Catastrophic failure repairs done

rcmedic · 01-15-2008, 11:33 PM

Finally got my bike back after two months in the shop. Even though my Kawasaki warranty expired in September of last year, Kawasaki paid every dime of the slightly more than $4000.00 repair bill. When the failure occurred I only had 22,500 miles on it. They tell me that the front drive shaft bearing dried up, got hot enough to melt metal until it was rapid cooled by the engine oil which caused it to seize up while I was cruising at 70mph. Metal crunched and went flying, fire started, etc, etc. Supposedly Kawasaki fixed it for a couple of reasons. 1) I have, since day one been religious about my preventive maintenance schedules, and always had the dealer do it. I have always babied the bike. 2) Presumably Kawasaki has never heard of such an event and figured it to be a fluke anomaly that would buy them some good advertising (guess that is what I am doing right now). The bike is running well but seems to have lost some of its previous gas mileage characteristics. In my case pretty steady at 35 mpg with a normal cruise speed of 70mph pretty much all the time. They even replaced my battery because the original died while being in the shop for so long. If anyone is interested, I have the full list of replaced parts. I will be posting details on my website at www.rcmedic.com in the next week or two.

01-15-2008, 11:51 PM

I am stunned they would cover the bill. I doubt Harley would even consider it had it been their bike.

ells · 01-15-2008, 11:56 PM

Quote:

I am stunned they would cover the bill. I doubt Harley would even consider it had it been their bike.

Probably an indication of how often it happens.

**ringadingh** · 01-16-2008, 01:00 AM

Wow , your very lucky that they stood up and fixed it all for you. That would have been a tough on to eat on your own.

01-16-2008, 08:22 AM

It's good to hear someone talk of their good experiences with the dealer. Usually all ya hear is people complaining.

dogdoc · 01-16-2008, 09:07 AM

+1

socwkbiker · 01-16-2008, 10:35 AM

+1, 2

Todd · 01-16-2008, 11:04 AM

+1+2=3

donoller · 01-16-2008, 12:48 PM

that speakes well of your dealer and also kawasaki

buckeye · 01-16-2008, 04:38 PM

WOW!!! I'm impressed

jussmatt · 01-16-2008, 04:38 PM

This for one makes me feel better about making sure my dealer see's my bike on a routine basis.

rcmedic · 01-19-2008, 10:00 PM

If anyone is interested, I have posted the three pages of parts that were used to repair the bike plus a slightly more longwinded version of the story at the top of the page. It is located at http://www.rcmedic.com/catastrophe.asp

01-15-2008, 11:33 PM	#1
rcmedic Jr. Member Join Date: Dec 2007 Location: Las Cruces, NM Posts: 39	Post Catastrophic failure repairs done Finally got my bike back after two months in the shop. Even though my Kawasaki warranty expired in September of last year, Kawasaki paid every dime of the slightly more than $4000.00 repair bill. When the failure occurred I only had 22,500 miles on it. They tell me that the front drive shaft bearing dried up, got hot enough to melt metal until it was rapid cooled by the engine oil which caused it to seize up while I was cruising at 70mph. Metal crunched and went flying, fire started, etc, etc. Supposedly Kawasaki fixed it for a couple of reasons. 1) I have, since day one been religious about my preventive maintenance schedules, and always had the dealer do it. I have always babied the bike. 2) Presumably Kawasaki has never heard of such an event and figured it to be a fluke anomaly that would buy them some good advertising (guess that is what I am doing right now). The bike is running well but seems to have lost some of its previous gas mileage characteristics. In my case pretty steady at 35 mpg with a normal cruise speed of 70mph pretty much all the time. They even replaced my battery because the original died while being in the shop for so long. If anyone is interested, I have the full list of replaced parts. I will be posting details on my website at www.rcmedic.com in the next week or two. __________________ Brad Davison, CCEMTP, BAS rcmedic@zianet.com www.rcmedic.com 2005 Vulcan Nomad VN1600D1 BAS KawaNow # 314 Login or Register to Remove Ads
	0

01-15-2008, 11:51 PM	#2
Guest Posts: n/a	Post Catastrophic failure repairs done I am stunned they would cover the bill. I doubt Harley would even consider it had it been their bike.
	0

01-16-2008, 01:00 AM	#4
ringadingh Join Date: Aug 2007 Location: Newmarket Ontario Canada Posts: 35,387	Post Catastrophic failure repairs done Wow , your very lucky that they stood up and fixed it all for you. That would have been a tough on to eat on your own. __________________ 2002 Nomad aka Bountyhunter VBA #27 VROC #18951
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01-16-2008, 08:22 AM	#5
Guest Posts: n/a	Post Catastrophic failure repairs done It's good to hear someone talk of their good experiences with the dealer. Usually all ya hear is people complaining. Login or Register to Remove Ads
	0

01-16-2008, 09:07 AM	#6
dogdoc Top Contributor Join Date: Jul 2007 Posts: 5,263	Post Catastrophic failure repairs done +1
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01-16-2008, 10:35 AM	#7
socwkbiker Top Contributor Join Date: Jul 2007 Location: Jefferson City, MO Posts: 6,272	Post Catastrophic failure repairs done +1, 2 __________________ Jeff Platz VBA #0002 VBA VP-Global B.A.C.A. Hoss 2005 "StrongBear" Black/Silver Todd and BD
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01-16-2008, 11:04 AM	#8
Todd Top Contributor Join Date: Aug 2007 Location: Greensboro, NC Posts: 5,915	Post Catastrophic failure repairs done +1+2=3 __________________ Todd Frazier VBA #0003 VBA National Leader-USA Operations/Garage Moderator - RETIRED 2006 Black Nomad since she was born Greensboro, NC
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01-16-2008, 12:48 PM	#9
donoller Advanced Member Join Date: Nov 2007 Location: jackson tn. Posts: 555	Post Catastrophic failure repairs done that speakes well of your dealer and also kawasaki
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01-16-2008, 04:38 PM	#10
buckeye Member Join Date: Jan 2008 Location: south central Ohio Posts: 294	Post Catastrophic failure repairs done WOW!!! I'm impressed
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01-16-2008, 04:38 PM	#11
jussmatt Sr. Member Join Date: Dec 2007 Location: Richmond, TX. Posts: 2,588	Post Catastrophic failure repairs done This for one makes me feel better about making sure my dealer see's my bike on a routine basis.
	0

01-19-2008, 10:00 PM	#12
rcmedic Jr. Member Join Date: Dec 2007 Location: Las Cruces, NM Posts: 39	Post Catastrophic failure repairs done If anyone is interested, I have posted the three pages of parts that were used to repair the bike plus a slightly more longwinded version of the story at the top of the page. It is located at http://www.rcmedic.com/catastrophe.asp __________________ Brad Davison, CCEMTP, BAS rcmedic@zianet.com www.rcmedic.com 2005 Vulcan Nomad VN1600D1 BAS KawaNow # 314
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