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Old 09-17-2008, 08:41 AM   #1
scion0   scion0 is offline
 
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Grasshopper Backrest Testimonial

As many of you know, I am going on a St Jude Rides Peoria (IL) to Memphis (TN) tomorrow returning Saturday.

I had a grasshopper backrest and loved it... well I found a deal that I could not pass up on some Mustang seats... and low and behold, the backrest no longer fit!! :'( I was really bummed about that. Well Lonnie (Mr. Grasshopper ) saw my dilemma on the site and and contacted me to figure it out.

Well I am happy to say he drove from Wisconsin to Peoria Illinois yesterday and stayed at my house from 4 PM or so to about 7:30 and made me a backrest for my trip!! (power coated and all -- looks great and at no charge to me, wouldn't take gas money or dinner )

I even called Roadman (Dave) and he came over and put in his order for the Mustang Backrest.

Now, how is that for customer service!! I can't speak highly enough of that act. He also wants my feedback for some possible tweaks after my 1000 plus mile ride.

+10 to Lonnie!


I highly suggest that everyone send him a thanks for going above and beyond in today's NO customer service attitudes.

Thanks Lonnie!
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Old 09-17-2008, 10:07 AM   #2
ringadingh   ringadingh is offline
 
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Grasshopper Backrest Testimonial

That about as good as it gets for sure.
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Old 09-17-2008, 10:26 AM   #3
cactusjack   cactusjack is offline
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Grasshopper Backrest Testimonial

That's REAL customer service!

Ride safe.
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Old 09-17-2008, 10:58 AM   #4
roadman   roadman is offline
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Grasshopper Backrest Testimonial

I would like to say Lonnie did a great job for "ScionO" on the backrest.It realy is hard to find that kind of customer service these days.Good job Lonnie!
 
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Old 09-17-2008, 12:14 PM   #5
misunderstood   misunderstood is offline
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Grasshopper Backrest Testimonial

You mean Lonnie didn't bring dinner with him for everyone !!!!!!!!!


























GREAT on ya Lonnie. Wishing you the best !!



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Old 09-17-2008, 05:39 PM   #6
kawgirl   kawgirl is offline
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Grasshopper Backrest Testimonial

Way to go Lonnie!
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Old 09-17-2008, 06:35 PM   #7
oldbikers   oldbikers is offline
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Grasshopper Backrest Testimonial

That's great Lonnie I would buy a back rest from you but I already have one.
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Old 09-17-2008, 06:49 PM   #8
beezer   beezer is offline
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Grasshopper Backrest Testimonial

Way to represent Lonnie!!!!!!!!!!!!!
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Old 09-17-2008, 06:54 PM   #9
jussmatt   jussmatt is offline
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Grasshopper Backrest Testimonial

Now THAT'S Stand Up Customer Service!!!!!

I sure as hell wish more people/places thought as highly of their customers as Lonnie does!!!
One FINE example and I'm proud to own one of GrassHopper's Back Rests!!!
 
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Old 09-17-2008, 08:45 PM   #10
gghost   gghost is offline
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Grasshopper Backrest Testimonial

Me too, as proudly displayed below...way to go Lonnie!
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Old 09-17-2008, 09:36 PM   #11
stretch   stretch is offline
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Grasshopper Backrest Testimonial

That is indeed a rare thing in today's world. Way to go Lonnie!

I'm going to order one too.
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Old 09-18-2008, 04:56 PM   #12
grasshopper   grasshopper is offline
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You are making me blush!! ::) It was a pleasure to meet you and Dave. I hope the trip goes well!
 
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Old 09-18-2008, 10:27 PM   #13
Top Cat   Top Cat is offline
 
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Grasshopper Backrest Testimonial

I don't see the big deal, it is only the next state down ???
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.Just kiddin', thats above and beyond the call for sure.

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Old 09-18-2008, 10:57 PM   #14
chainsaw   chainsaw is offline
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Grasshopper Backrest Testimonial

Nice job Lonnie, kudo's to you.
 
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Old 09-18-2008, 10:58 PM   #15
dakals   dakals is offline
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Grasshopper Backrest Testimonial

TC go to your corner!!!!!!!! LOL

 
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