Anyone Interested in a Russell Day Long Group Buy?

[chucks1911]

Originally Posted by BudMan

I sent mine in using the online form.
No problems, except the form goes dark when filling it out.
That made it a little hard to read.
I only took 20% off the seat.
If a discount on the backrest is available I'll have to do that later.

One things for sure, one of us is right Dave! I hope its me. It would be cheaper for both of us that way.

[fammdw]

ST:

I sent my order in via the PDF form and email. I did this a couple of years ago with my FJR as well so I have no experience with the online electronic form. Didn't fully trust it then with so many ordering at one time and don't fully trust it this time.

If you sent your order in and got something in return that was different from what the majority received, I would definately contact RDL and check on it. I would rather be "That Guy" than the one left without a seat when the music quits playing. I do know that you are not going to receive a confirmation per se, but you should have received the summary notice that others have seen.

Originally Posted by Speed Trap

First off, thank you Mike. I can only imagine how much time and effort you spent on getting this group together for so many people you don't know.

I just completed and submitted the online form. My only question is did any of you get a confirmation of your order? After I submitted I got a new page that simply said, ProcessForm 3.0.15

I just wanted to make sure that the order was sent and I'm not sitting home all fat, dumb and happy believing something happened that didn't.

Steve.

[fammdw]

Dave:

It's 20% off your entire order except for shipping and insurance. I'm pretty sure RDL will make the correct adjustment to your total if you didn't include the backrest, but just in case, I'd address it with Kim when they send you your build date email.

Originally Posted by BudMan

I sent mine in using the online form.
No problems, except the form goes dark when filling it out.
That made it a little hard to read.
I only took 20% off the seat.
If a discount on the backrest is available I'll have to do that later.

[fammdw]

The last group buy I was involved in (two years ago) they contacted me in less than a week. Can't remeber the exact timeframe, but it was within that 2-4 day window.

Originally Posted by bearbait

Once you submit an online order they say they will contact you "within 2-4 working days" for details and payment info. Can anyone who has ordered from Russell before tell us how prompt the call-back normally is in actuality? Thanks.

[BudMan]

Originally Posted by fammdw

Dave:
It's 20% off your entire order except for shipping and insurance.
I'm pretty sure RDL will make the correct adjustment to your total if you didn't include the backrest, but just in case,
I'd address it with Kim when they send you your build date email.

That's good news. I'll get it fixed when I talk to them.
Assuming that I'm one of the first 125.
Thanks for your efforts in getting this done.
I've been debating getting an RDL saddle for sometime.
It's a lot of money, and I don't do that many long rides.
But what the hell....it's only money

[BudMan]

Originally Posted by chucks1911

One things for sure, one of us is right Dave! I hope its me. It would be cheaper for both of us that way.

I'll bet your're right Chuck. I'm sure I can use the $50 somewhere.

Originally Posted by Speed Trap

I just completed and submitted the online form.
My only question is did any of you get a confirmation of your order?
After I submitted I got a new page that simply said, ProcessForm 3.0.15

I just wanted to make sure that the order was sent and I'm not sitting home all fat,
dumb and happy believing something happened that didn't.

Steve.

Like several others have said a page came up that read...
Thank You for your submission. Your order is being processed.
We will contact you within 2-4 working days to confirm your order and review all the details.
If you didn't see that I doubt it went thru.

[redjay]

This is what happened to me.

After I submitted the order form online I got a new page that simply said, ProcessForm 3.0.15

Not being sure that my order went through I immediately sent an email asking for Daylong to acknowledge my order. No response as yet.

[BudMan]

Originally Posted by redjay

This is what happened to me.

After I submitted the order form online I got a new page that simply said, ProcessForm 3.0.15

Not being sure that my order went through I immediately sent an email asking for Daylong to acknowledge my order. No response as yet.

The following was posted earlier by Git
Your order did not come through and the error message is because your pictures were to large.
Please submit the online order form without the pictures and you can email your pictures to info@day-long.com as attachments to your email.

I did resize my pictures before I uploaded them.
I suggest you guys resubmit your orders.

[sacarriker]

Originally Posted by BudMan

The following was posted earlier by Git
Your order did not come through and the error message is because your pictures were to large.
Please submit the online order form without the pictures and you can email your pictures to info@day-long.com as attachments to your email.

I did resize my pictures before I uploaded them.
I suggest you guys resubmit your orders.

Sounds like we are going to be riding longer on the rally's. y'all are going to love the seat. You will never want to get a new bike.

[fammdw]

+1.

Originally Posted by BudMan

The following was posted earlier by Git
Your order did not come through and the error message is because your pictures were to large.
Please submit the online order form without the pictures and you can email your pictures to info@day-long.com as attachments to your email.

I did resize my pictures before I uploaded them.
I suggest you guys resubmit your orders.

[fammdw]

I wouldn't expect RDL to be returning emails for a bit. They are possibly fielding over 100 orders in a single business day. If you are in doubt about your order, call them and check on it. Don't roll the dice that it went through when all signs point to the opposite.

[redjay]

Your order did not come through and the error message is because your pictures were to large.
Please submit the online order form without the pictures and you can email your pictures to info@day-long.com as attachments to your email.
----------------------------------------------------------------------------------------------------------
I never got the error message so I presumed it was okay. I guess I am going to have to call them to see if they received my order.

[scornay]

Originally Posted by Speed Trap

First off, thank you Mike. I can only imagine how much time and effort you spent on getting this group together for so many people you don't know.

I just completed and submitted the online form. My only question is did any of you get a confirmation of your order? After I submitted I got a new page that simply said, ProcessForm 3.0.15

I just wanted to make sure that the order was sent and I'm not sitting home all fat, dumb and happy believing something happened that didn't.

Steve.

The downloadable PDF form was acting up on me, so I just filled out the form on the RDL webpage, uploaded my photos and sent it off. I got an immediate confirmation "Thank you for your submission. Your order is being processed. We will contact you within 2-4 working days"...etc, etc. I thought that maybe the downloadable PDF was intended for those that wanted to fax their orders in? In any event, I think I'm ok.

[Tee Bee]

Looks like I played too nice when I waited til 10am local(central) time to send the email to them, thinking they might reject it if it arrived before 8am Pacific. Some of you guys got the jump start. :)

Like some others, I had to download the pdf, open it, fill it out, print it, scan it, and attach it as a file with the pics. After all that drama, I sure hope it works out.

Good luck everybody!

[Wayniac]

I submitted by email and have not received a confirmation of any kind. Should I be concerned? Is the concern only for those that submitted the online form and did not get a confirmation screen/page to come up?